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FAQ

Questions FAQ

Frequently Asked Questions

  • 01 Do I need to make an appointment?

    Ideally you should schedule an appointment,however we attend to walk-ins

  • 02 Do you accept Medical AID?

    Yes we do accept various medical aid.

  • 03 Do all medical aids have shortfalls?

    Shortfalls are there depending your medical aid plan.

  • 04 Can I bring my child for an eye exam?

    Yes you can bring your child for an eye exam.

  • 05 What are your opening hours?

    Our opening hours are listed as follows:

    • Sat: 08:00 AM - 1:00 PM
    • Mon: 08:00 AM - 5:00 PM
    • Tue: 08:00 AM - 5:00 PM
    • Wed: 08:00 AM - 5:00 PM
    • Thu: 08:00 AM - 5:00 PM
    • Fri: 08:00 AM - 5:00 PM

  • 06 How long can it take until I can collect my glasses?

    Glasses collection can be done after at least 3 working days from you time of your prescription.

  • 07 What accessories do you have offer?

    We provide a variety of accessories e.g spectacles chains, dress contacts e.t.c